I brought in my Ray-ban frames I bought on Amazon to get fitted with lenses. Customer Service Representative salaries at Visionworks can range from $13-$14. That’s all folks! Great Comment! Username and password will be sent to you via email. Customer Service; Our Commitment is for Our Customers to Look Great and See Great! Got a call from Customer Service Wednesday July 22, 2020 . Business Customer Service. Visionworks does not provide customer service by email, but does provide it by phone. Her name was Cathy. Although I cannot speak about their eye exams, their glasses selection and service was great. She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. Customer Service Representative. Get contact details that poster left for the company. 5/17/2016 Hi Larry, Thank you so much for sharing your Visionworks experience with us! Visionworks Employee Reviews about "customer service" Updated Nov 11, 2020. You can try to reach review author by writing a comment to the review or try one of our business solutions. Their values Be Human, Be Simple and Be Bold are lived out daily! If you want your response Visionworks Employee Reviews about "customer service" Updated Dec 22, 2020. This estimate is based upon 1 Visionworks Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Visionworks has a consumer rating of 1.9 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. 1 salary. Store in Arbor Place Mall run by young unprofessional kids and is very unorganized. Got a call from Customer Service Wednesday July 22, 2020 . They care about your wellbeing. We are so happy that we were able to help find new frames! You will be able to edit the text before publishing. Based on 3 salaries. We are devoted to healthy eyes. Common problems addressed by the customer care unit that answers calls to +1 800-784-7427 include and other customer service issues. 692 Visionworks reviews. 155 friends. They called 5+ other locations to locate a pair and had them shipped to the store. The team did a great job in accommodating my needs. Visionworks ranks 105th among Eyeglasses sites. Salary information comes from 75 data points collected directly from employees, users, and past and present job … Visionworks does not say that they offer refunds specifically, but they do mention a 30 Day Guarantee which states that if a customer is unhappy with their purchase within the first 30 days, they will do whatever necessary to make them happy. At Visionworks, we have a passion for helping our customers maintain their eye health while showcasing their individual style. Visionworks Customer Care. Review #2085751 is a subjective opinion of 9am – 6pm CT | 7 days a week. Visionworks doesn't have an online help desk for customer service, but you can call them on the phone. ForLocations, The World's Best For Customer Service Info. Thank you for visiting our site. Comment from Customer Service of Visionworks Boulevard Mall. 4, 2014) Report THE WORST. Find Reviews Filter. Pick up prescription glasses, sunglasses, or contacts. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever! 4/16/2019 We're so sorry to hear about your experience, Jess. Contact Visionworks customer service. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Did not work with optometrists as I already had glasses prescription from my doctor so can't comment on them just the optical group. 4 reviews of Visionworks "I had a good experience at Visionworks. This company is transforming the optical retail field one patient at a time. Lenses & Contact Lenses Does Visionworks offer a lens with Blue Light protection? View More. You will be automatically registered on our site. 9 reviews. They didn't have them in stock so had to order them. That is why we are committed to providing the largest eyewear selection of … The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever!-by Furious Buyer (Apr. I cannot say enough good things about her..also Barbara the manager did everything she could to help me as well....the lab guy ( so sorry I cannot remember his name) even came out to help with my glasses that I wear when contacts are out..they are an extremely high prescription that have always been an issue for me. And again, if you didn't realize it was an option and you'd rather have a dialog … Shop Glasses Shop Contacts If I do not get a follow up soon I will post what happened to my wife and myself to let the public know what happened with video. There is only one way to reach Visionworks customer service, and it's not email but instead via phone. Schedule your eye exam at Visionworks in St Louis, MO at 34 S County Center Way with our Optician. You can find contact details for Visionworks of America above.. ComplaintsBoard.com is an independent complaint resolution platform that has … In … Average Visionworks Retail Customer Service Representative hourly pay in the United States is approximately $11.67, which meets the national average. Related: Visionworks - Complaint She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. Customer Service Contact Info If you still have any issue, So please comment by using below comment box. Smart Screen lenses provide 45% Blue Light reduction. I've also come here for my contact lenses. The average Visionworks salary ranges from approximately $18,000 per year for Optometric Technician to $147,141 per year for Optometrist. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on … You can reach us at [email protected] 263 South Lincoln Avenue Oakhurst - NJ - 07755 +1 (240)343-7838 We'd like to collect more information from you about your interactions with the store as well as your contact information. Maria C. Washington, DC. Comment from Customer Service of Visionworks Northtown Mall. Business Customer Service. Salaries posted anonymously by Visionworks employees. Initial Visionworks of America complaints should be directed to their team directly. Write a private message as Visionworks verified representative. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. A free inside look at company reviews and salaries posted anonymously by employees. Senior Manager - Global Customer Care. Consumers complaining about Visionworks most frequently mention eye exam and customer service problems. I have sat on hold over 30 minutes and I get tired of waiting and hang up. Heather specifically was amazing....spent a lot of time helping me understand glasses and my visual needs which as I have gotten older becomes increasingly complicated..in glasses since 14 months old, two eye surgeries, hard contacts as teen then to gas perms when they came out and then soft contacts...now needing different things for different distances etc...this getting old is hard...but she worked with me to a wonderful and affordable (I have no insurance) outcome...able to function at work visually...(I think they work was wondering what to do with me..couldn't see). Comment from Customer Service of Visionworks. Average Visionworks hourly pay ranges from approximately $9.18 per hour for Eye Specialist to $18.64 per hour for Optician. Don't forget to like our Facebook page and stay tuned for exciting offers and events. 8 reviews of Visionworks "The team provides great service. Her name was Cathy. Our website collected and compiled various consumer reviews about MyEyeDr and Visionworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. 1 salary. Initial Visionworks of America complaints should be directed to their team directly. Thank you for your kind review and stellar recommendation, Lina! You can only get help from Visionworks one way that we know of and that is by phone. PissedConsumer2085751. ... Visionworks is a gem among optical and retail companies. We want every person who visits our stores and affiliated doctors to have an incredible experience, in … Our website collected and compiled various consumer reviews about Eyeglass World and Visionworks as well as customer ratings and recommendations for these brands. Customer Services & Support. I have not received a call back and I have called customer service back and all I get is please hold or contact them on line. In case you didn't realize there was an alternative, the best phone number for Visionworks customer support is … Rather than trying to call Visionworks we recommend you tell us what issue you are having and then possibly contact them via phone. Hope my article helped you to complete the Visionworks Customer Survey.. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Their customer service is terrible. Customer Service Hours. 7/13/2019 We are so proud to hear that Dr. Minasse and the staff at our Rockville location provided such an excellent experience! We have had an influx of requests due to COVID-19; one of our customer service associates will contact you during operational hours, but please note it may be several days. Comment the review as Visionworks verified representative. Visionworks is a leading provider of eye care services in the U.S., sitting at the intersection of healthcare and retail. Product or Service Mentioned: Then lastly the wonderfully nice gentleman who not only works the sales floor but helps in the lab ( again I have lost his name) spent the extra time to get my computer glasses working for me in time for work...tremendous group of employees at this blue diamond store in las Vegas...thank you for helping me with a frustrating vision situation. to count towards your company rating, you can also leave a comment for this review. Our website collected and compiled various consumer reviews about FOR EYES and Visionworks as well as customer ratings and recommendations for these brands. Thank You for Your Reply! Business Customer Service. I specifically wanted a pair of frames that were on clearance online but not available in the store. Private messages do not impact your company rating. Would You Like to Convert It Into Review? I wouldn't recommend it. Customer service very poor, visionworks managers do not listen to shoppers when trying to explain the problem, upsetting the customer even more until the problem has escalated beyond reasoning by both parties. Here, I have mentioned all the information about the Visionworks Eyewear Survey.I hope you took this survey successfully & got a to win a $1000 Prize.. Average Visionworks Customer Service Representative hourly pay in the United States is approximately $12.36, which is 6% below the national average. I have never had worse customer service in my life. A free inside look at Visionworks salary trends based on 810 salaries wages for 188 jobs at Visionworks. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All We are processing your message. They don't even do what they say they will do to resolve the situation. If you wish that your prior post be removed, submit a notarized letter. I tried for over an hour calling various Visionworks numbers to try and get ahold of someone to find out … Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Supportive, diverse, inclusive and you feel like they care and want to see you succeed. Visionworks Reviews and Complaints @ Pissed Consumer Page 2 We are passionate about flawless vision. They can be reached toll-free at 1-800-669-1183 or by email at [email protected] Working for Visionworks is like having this extended family from coast to coast. Please call customer service for help adjusting your order. It only took a couple of hours after I dropped them off until they were ready to pick up. I have never had such bad service at any place in my entire life...the manager didn't seem to think after an entire week of thinking my glasses were ordered was important enough to take 5 minutes to FAX my script to another store I had to wait till the next day...and still the issue was not fixed I had to take a bus across town to personally pick up my script n take it the another store to finally get my glasses I now go to VISION MART where I'm treated with respect n am taken care of promptly, I recently purchased glasses from the visiionworks on blue diamond in las Vegas, nevada. Thank you for submitting your request. Reviews For Vision Works Customer Service (4) Horrible service. Even though the Dr's are ok. © 2021 ForLocations.com All rights reserved. You can call Visionworks at (210) 228-0718 phone number, write an email, fill out a contact form on their website www.visionworks.com, or write a letter to Visionworks of America, Inc, 175 E Houston Street, San Antonio, Texas, 78205, United States. Search job titles. Conclusion. Read more. And events are lived out daily tuned for exciting offers and events as customer ratings and recommendations for these.. Location provided such an excellent experience comment on them just the optical retail field one patient at a.... N'T comment on them just the optical group be sent to you visionworks customer service. Sunglasses, or Contacts website collected and compiled various consumer reviews about `` customer service the company in so. Blue Light protection the largest eyewear selection of … contact Visionworks customer service Representative salaries at Visionworks range. See great why we are so happy that we were able to help new! 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